Trade Credit Request

‘LBS Horticulture Ltd’ is a trading name of LBS Worldwide Ltd (“the Company”). By placing orders with the Company by any means including, but not limited to, telephone, in person, by post, fax, e-mail, through sales representatives, other agents or through the Company website, directly or indirectly, the Customer accepts all these Terms & Conditions of Sale.

Due to our policy of continuous product improvement and development, the Company reserves the right to alter prices and specifications of product(s) without prior notice. All prices are exclusive of VAT at the prevailing rate.

Once confirmed, orders will normally be dispatched within 3 working days from stock using reliable couriers. The Company shall not accept any responsibility for delays in transit and any consequential loss, howsoever caused.

All deliveries must be checked by the Customer prior to signing the Delivery Note. Any missing products(s)/parcels must be written on the Delivery Note and reported to the Company by telephone, in writing or in person within 30 days of the delivery date, quoting the requisite Delivery Note number. The Company reserves the right to reject Customer claims for missing products if this procedure is not followed. In the event of any missing product(s) being confirmed, the Company shall use its best endeavors to re-deliver these to the Customer and shall do so at its own cost.

Damaged or defective product(s) must be reported to the Company within 30 days of delivery by telephone, by email or in person. Upon approval, the Company shall collect the product(s) from the Customer at a pre-arranged date and time. Should it transpire that there was no damage or defect to the product(s) caused by the manufacturer or by the Company, the cost of collection shall be charged to the Customer. Furthermore, should it be established that any damage or defect has arisen due to Customer mis-use or failure to adhere to the manufacturers recommended installation or operating procedures, the Company shall reserve the right not to refund the Customer for the price of the product(s).Any product warranty will commence from the date of the invoice. Any claims for defective product(s) will be limited to the value of the product(s) and the Company shall not be liable for any consequential losses incurred by the Customer arising from the use of any such defective product(s).

Incorrectly ordered product(s) may be returned for credit at the Customer’s own cost provided that they are not soiled or damaged in anyway and that the Company is notified by telephone, by email or in person within 30 days of delivery. No refunds or replacements will be considered until the original product(s) have been thoroughly inspected and deemed acceptable, in their original delivered condition including all original packaging, instruction manuals, warranty cards and accessories.

The Company complies fully with the requirements of the DSR and ECR

All product(s) must be paid for in full by credit/debit card, cash, cleared cheque, bank transfer or other means whereby the Company receives the full value of the Customer order prior to dispatch. Trade credit accounts may be granted at the discretion of the Company, subject to credit status and acceptance in writing of our Terms and Conditions of Sale. Payment terms on trade accounts are 30 days net end of month and any overdue accounts may be placed on stop and further credit facilities withdrawn. Without prejudice of any other rights it may have, the Company is entitled (both before and after any judgment) to charge interest at a rate equal to the higher of the interest rate payable on Court judgments.

The risk of damage to the product(s) supplied passes to the Customer upon delivery. The title to the product(s) shall not pass to the Customer until such time as the Company has received payment in full for such product(s) and upon clearance of any outstanding amounts or monies that may be due.

All Pesticide & Chemicals sold are within the understanding that they will be used by competent end users within the guidelines of F.E.P.A. (Food and Environment Protection Act 1985).

The Company accepts no responsibility for loss of profits, incidental expenses or any consequential losses attributable to defects in material or delay in or non-delivery of product(s).